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 Frequently Asked Questons

 

  1. Where can I find pricing and availability of a product?

  2. Should I make my purchase order to ISOTEC™ or Sigma-Aldrich?

  3. What is the difference between chemical purity and isotopic purity?

  4. Where can I get a copy of a Certificate of Analysis (C of A)?

  5. Where can I get an MSDS for a particular product?

  6. What is the pressure of compound X gas in XY bottle? (Pressure conversion)

  7. Where can I get a copy of the customer cylinder statement?

  8. What is ISOTEC’s ship to address? (To send in cylinders for example)

  9. What is the difference between Stable Isotopes and Radioactive Isotopes?

10. I have to also order something from Aldrich/ Sigma; can I place that with ISOTEC™?

11. I live outside the U.S., who do I contact to place an order or get a quote?

12. Can we get a discount for ordering ISOTEC™ and Sigma-Aldrich products together?

13. Does ISOTEC™ have offices outside the US?

14. Where can I find technical information about a specific product?

15. Do we have a form to request a custom synthesis product?

16. Do you have a catalog of all of ISOTEC™ products?

17. Can I order on-line?

18. Where do I address any concerns or suggestions?