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Can I order MISSION shRNA clones over the phone?
Currently the best way to order is over the web. If you have a special situation
or need assistance with your order please email us at RNAi@sial.com.
Why don't the MISSION shRNA have product numbers?
MISSION shRNA target sets are made on demand and do not have Sigma product
numbers like our other products. The clone library currently consists of 89,897 different constructs. The online order process ensures that the information for
each requested target set gets fed into our production system correctly.
How long will my order take to process?
Each target set or individual clone is produced on demand in our state-of-the-art manufacturing facility. The following times are required to produce each format after the order appears in our LIMS manufacturing database:
| SHGLY – Bacterial Stock | | 48 hours |
| SHDNA – Purified DNA | | 2 weeks |
| SHVRS – Lentiviral Transduction Particles | | 4 weeks |
Orders ship Monday -- Thursday. Glycerol format orders received after 3 pm on Wednesday may not ship until the following Monday. Some orders may require additional time to process. Please allow up to 2 weeks additional shipping time for international orders.
Do I have to create a profile to order?
Yes, please create an online profile and request order access (one time step that
takes 24-48 hours for approval).
How do I create an online profile with order access?
At the top of the Web page, select "Your Profile", follow the instructions and
complete all required fields. Be sure to select the box indicating that you are
requesting order access and complete any additional required fields.
Can I cancel my order?
MISSION shRNA products are only created once an order is verified. Once your
order has been processed it cannot be cancelled.
Is customization of large format orders possible?
Custom configurations, packaging, and orientations may be possible for some
orders. Please contact your local sales representative or email us at RNAi@sial.com
for more information.
Why can’t I see the pricing for MISSION shRNA?
You need to be registered in order to see the prices.
Do you have an online order tutorial?
Yes, please click here.
How do I inquire for special quotes and large order
discounts?
Please contact your local sales representative or email us at RNAi@sial.com
for more information.
Are there any MISSION products that do not have to be
ordered online?
The Gene family sets and the Controls can be ordered either over the phone or
online.
Send this page to a colleague.
Contact Us
For questions about the library, pricing and quotes or other concerns, please e-mail us at: RNAi@sial.com.
MISSION is a registered trademark of Sigma-Aldrich Biotechnology LP and Sigma-Aldrich Co. Label License.
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