Your enquiries are always welcome. Please help us to satisfy your needs by clicking on the relevant section below.
We accept orders by web, phone, fax, and e-mail. Our customer service team will be pleased to help with any inquiries regarding your orders.
Our technical service departments are available to answer any questions you may have regarding products within our extensive range.
Sigma-Aldrich is a global supplier of fine chemicals from pilot plant to manufacturing scale for the pharmaceutical, biopharmaceutical, diagnostic and industrial markets:
For help and information on our website, or with other electronic orders, please contact our Customer Service and eCommerce department:
When you are ready to place your first order please contact our Customer Service department at 1-800-565-1400 and provide your shipping and billing information to the Sigma-Aldrich representative. At that time you will be asked some general questions in regards to the nature of your business and your first order will be taken. The New Accounts department will then verify your information and the intended use of our products. If necessary they will contact you for any clarifications. We will, however, process your new account information as quickly as possible. To expedite the process, it is preferable that payment of your first order is made by credit card.
If you have any questions regarding on-line ordering or any product ordering information, please contact Customer Service at firstname.lastname@example.org or call 866 677 0277.
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