Canada

Customer Service

Your enquiries are always welcome. Please help us to satisfy your needs by clicking on the relevant section below.

Orders
Technical Advice
Bulk Chemical Enquiries
eCommerce
Opening an Account with Sigma-Aldrich Canada Co.
Sigma Custom Products

Orders & Customer Service

We accept orders by web, phone, fax, and e-mail. Our customer service team will be pleased to help with any inquiries regarding your orders.

 

Sigma-Aldrich Canada Co.
2149 Winston Park Dr.
Oakville, Ontario
L6H 6J8

Toll Free Phone: 800 565 1400
Toll Free Fax: 800 265 3858
E-mail: canada@sial.com
TTY: 905 829 8705

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Technical Service

Our technical service departments are available to answer any questions you may have regarding products within our extensive range.

Sigma:
Toll Free Phone: 800 325 5832
E-mail: techserv@sial.com

Aldrich / Fluka / Riedel de Haen:
Toll Free Phone: 800 231 8327
E-mail: aldtchsv@sial.com

Supelco:
Toll Free Phone: 800 359 3041
E-mail: techservice@sial.com

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Sigma-Aldrich Fine Chemicals (SAFC)

Sigma-Aldrich is a global supplier of fine chemicals from pilot plant to manufacturing scale for the pharmaceutical, biopharmaceutical, diagnostic and industrial markets:

Toll Free Phone: 800 268 5063
Toll Free Fax: 800 265 3858

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eCommerce

For help and information on our website, or with other electronic orders, please contact our Customer Service and eCommerce department:

Toll Free Phone: 800 565 1400
E-mail: canada@sial.com

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Opening an Account with Sigma-Aldrich Canada Co.

When you are ready to place your first order please contact our Customer Service department at 1-800-565-1400 and provide your shipping and billing information to the Sigma-Aldrich representative. At that time you will be asked some general questions in regards to the nature of your business and your first order will be taken. The New Accounts department will then verify your information and the intended use of our products. If necessary they will contact you for any clarifications. We will, however, process your new account information as quickly as possible. To expedite the process, it is preferable that payment of your first order is made by credit card.

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Sigma Life Science Custom Products Canada (Oligos)

 

Sigma Life Science Custom Products Canada
2149 Winston Park Dr.
Oakville, Ontario
L6H 6J8
Toll Free Phone: 866 677 0277
Toll Free Fax: 866 677 0377
E-mail: customdna@sial.com


If you have any questions regarding on-line ordering or any product ordering information, please contact Customer Service at customdna@sial.com or call 866 677 0277.

Click HERE to return to the Sigma Custom Products Canada homepage.

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