Customer Service

Your enquiries are always welcome. Please help us to satisfy your needs by clicking on the relevant section below.

Orders
Technical Advice
Bulk Chemical Enquiries
eCommerce
Sigma Custom Products

Orders & Customer Service

We accept orders by phone, fax, e-mail, internet and post. Our customer service team will be pleased to help with any inquiries regarding your orders.

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Technical Service

Our technical service departments are available to answer any questions you may have regarding products within our extensive range.

Sigma:
Toll Free Phone: 800 325 5832
E-mail: techserv@sial.com

Aldrich / Fluka / Riedel de Haen:
Toll Free Phone: 800 231 8327
E-mail: aldtchsv@sial.com

Supelco:
Toll Free Phone: 800 359 3041
E-mail: techservice@sial.com

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Sigma-Aldrich Fine Chemicals

Sigma-Aldrich is a global supplier of fine chemicals from pilot plant to manufacturing scale for the pharmaceutical, biopharmaceutical, diagnostic and industrial markets:

Toll Free Phone: 800 268 5063
Toll Free Fax: 800 265 3858

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eCommerce

For help and information on our website, or with other electronic orders, please contact our Customer Service and eCommerce department:

Toll Free Phone: 800 565 1400
E-mail: net_eh@sial.com

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Sigma Custom Products Canada General Information

Canadian Customers
Please review the following information regarding your ordering options with Sigma Custom Products.
You will need to include the following information when you place your order:

• Customer number, if known
• Shipping address
• Billing address
• Purchase order number
• Product information, sequence, purification, quantity, modifications, catalog number of each product ordered

Sigma Custom Products Telephone Inquiries

Call 866 677 0277.

Sigma Custom Products Electronic Mail

Please send your email order or inquiries to:
customdna@sial.com.

Mail Orders & Inquiries

Sigma Custom Products Canada
2149 Winston Park Dr
Oakville, ON, L6H 6J8
Attn: Order Entry Dept.

Sigma Custom Products Fax Orders & Inquiries

Fax to 866 677 0377.

Credit Card
Sigma Custom Products accepts payment by MasterCard^®, VISA^® and American Express^®. Please provide your account number and expiration date when you place your order.

Online Ordering
Sigma Custom Products products can be conveniently ordered through our Web page. An on-line order form allows you to easily order an unlimited number of oligos. Click here to order online.

If you have any questions regarding on-line ordering or any product ordering information, please contact Customer Service at customdna@sial.com or call 866 677 0277.

Click HERE to return to the Sigma Custom Products Canada homepage.

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