Stable Isotopes

Contact Us

To contact ISOTEC® Stable Isotopes customer service or to Request a Quote for a stable isotope product:

Email:
Phone:

Fax:
isosales@sial.com
(937) 859-1808
(800) 448-9760 (US and Canada)
(937) 859-4878
Sigma Aldrich, 3858 Benner Rd, Miamisburg OH, 45342

Worldwide Sigma-Aldrich Offices

 Frequently Asked Questions

  1. Where can I find pricing and availability of a product?
    Find the product of interest, searching either by name or product number, and click on the product number. This will take you to a screen that shows the pricing and availability for that product. As an example, select 596418.

  2. Should I make my purchase order to ISOTEC of Sigma-Aldrich?
    Please make your purchase to Sigma-Aldrich and send it to ISOTEC at:
    Phone:   937 859-1808 U.S.
    1-(800)-448-9760 Toll free and International
    Fax:
      1-937-859-4878
    E-mail:   isosales@sial.com

  3. What is the difference between chemical purity and isotopic purity?
    Isotopic purity refers to Isotope enrichment at a specified position for an isotopically-labeled compound. As an example, if D-Glucose-1-13C has an isotopic purity of 99 atom % 13C, 99% of position 1 is 13C and 1% is 12C. Typically, the percent is molar ratio. The remainder of the carbon atoms (positions 2-6) is natural abundance, with 1% 13C and 99% 12C.

  4. Where can I get a copy of the Specification Sheet or Certificate of Analysis?
    From the product detail page, select the Safety and Documentation tab. The Specification Sheet shows the specifications of the product and is not lot specific. To access a Certification of Analysis, which shows the specifications along with the analysis results and is lot specific, enter the lot number of the product.

  5. Where can I get an SDS for a particular product?
    From the product detail page, select Safety and Documentation tab. Click SDS.

  6. What is the pressure of a gas in a particular cylinder?
    For gases that are considered “ideal,” the following is a good approximation:
    Pressure (in atmospheres) = V gas/V cylinder
    Example:   1 L of CO2 in a lecture bottle (  ̴450 mL)
    Pressure = 1 L (gas)/0.45 L (cylinder) = 2.2 atmospheres
    1 atmosphere = 14.7 PSIA (pounds per square inch absolute)
    Absolute Pressure = gauge pressure + barometric pressure

    Gases that liquefy at moderate pressures will have much different cylinder pressures. For a detailed discussion and typical pressures for different products, refer to Technical Bulletin.

  7. Where can I get a copy of the customer cylinder statement that would allow me to return a cylinder for refill?
    The gas cylinder statement is available online from any of the gas product detail pages. Select the Safety and Documentation tab or find it here.

  8. I live outside of the U.S. Who do I contact to place an order or get a quote?
    Sigma-Aldrich has offices all around the world. Visit Worldwide Offices for a location near you. If there is not an office in your country, contact us at the phone or e-mail address listed below, and we’ll put you in contact with the appropriate office.
    Phone:   937 859-1808 U.S.
    1-(800)-448-9760 Toll free and International
    Fax:
      1-937-859-4878
    E-mail:   isosales@sial.com

  9. How can I request a custom synthesis of a stable isotope product?
    Complete this form and we’ll contact you with a quote promptly.

  10. Is there product literature available?
    Access this literature page to download product literature directly.

  11. Where do I address any concerns or suggestions?
    We welcome all suggestions and grievances. Please use this feedback form to submit comments or submit comments by phone, fax, or e-mail.
    Phone:   937 859-1808 U.S.
    1-(800)-448-9760 Toll free and International
    Fax:
      1-937-859-4878
    E-mail:   isosales@sial.com

  12. Can I have product packaged in specific packages or order quantities different than those shown?
    Yes, we can package most products in any configuration needed and can provide quotes for non-standard quantities of product. Please submit the request using this form and we’ll respond promptly.