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| Opening a Sigma-Aldrich Account |
If this is your first order, call our Customer Service Department at 1-800-70-222 and provide the Sigma-Aldrich service representative with your shipping and billing information. The Sigma-Aldrich service representative will ask you some questions about your general business. Our New Account Department will then verify this information, as well as validate your intended use of our products. You may be contacted for further clarification; however, we will take quick and appropriate action to establish your new account, and get your own customer number.
NOW you can order from the complete range of Sigma, Aldrich, Fluka, Riedel-de Hahn and Supelco products with one phone call, fax or using our advanced online services.
Phone us today and enjoy the convenience of ONE STOP SHOPPING.
Before placing your order, please read the following.
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Sigma-Aldrich Research Reagents are furnished For Laboratory Research Use Only.
They may not be used as Drugs, Cosmetics, Agricultural or Pesticidal Products, Food Additives, or Household Chemicals.Food & Drug Use: Inquiries for commercial F&D applications, please contact Sigma-Aldrich Fine Chemicals Sales & Marketing Manager, Benny Shoham 08-9484138, 054-346861 maxim.koltypin@sial.com or Tzippy Shaked, Sales, Sigma-Aldrich Fine Chemicals 08-9484137 tshaked@sial.com.
Controlled Substances: Please refer to the Forensic Chemistry in the Sigma catalog for information regarding the sale of controlled substances.
Large Scale Purchases: For information concerning large quantities, contact Sigma-Aldrich Fine Chemicals Sales & Marketing Manager, Benny Shoham 08-9484138, 054-346861 maxim.koltypin@sial.com or Tzippy Shaked, Sales, Sigma-Aldrich Fine Chemicals 08-9484137 tshaked@sial.com.
Prices: Prices shown are in NIS and are subject to change. Please call us for current prices if you require this information prior to placing your order. We guarantee our written quotations for 90 days. When placing your order, please reference our quoted prices or our pro forma number. If you place your order by phone, we will confirm our current price at that time.
V.A.T.: Prices are shown exclusive of V.A.T.
Price Changes: Shipment will be made promptly even if prices have been nominally increased. Price reductions will be automatically applied to your invoice.
All orders are subject to review and additional information may be requested. We reserve the right to discontinue the offering of any item without notice.
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| Warranties And Disclaimers |
Sigma-Aldrich warrants that its products conform to the specifications in Sigma-Aldrich literature. Should a product fail to conform to its specifications, Sigma-Aldrich may choose to replace it free of charge or refund the purchase price.
To the extent permitted by Israeli law, this warranty is exclusive and Sigma-Aldrich makes no warranty, expressed or implied, including any implied warranty of merchantability or fitness for any particular purpose. Sigma-Aldrich shall not be liable for any incidental, consequential or contingent damages.
For more information about the terms and conditions of sale, you should review our invoices and packing slips, or you may obtain a copy of our terms and conditions by contacting our Customer Service Department.
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Our Customer Service Department is available to assist you should a problem arise with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.
Prior to returning any items, please contact the Customer Service Department to obtain a Return Material Authorization and shipping instructions. A return authorization will ensure the safe and proper handling of material and enable us to expedite a resolution. Items returned without prior authorization may not be accepted. Shipment of authorized returns should be made within 30 days of the issuance of the return authorization.
We will do our best to fulfill requests to return material. However, in order to maintain the quality of our products and continue to provide competitive prices, certain items may not be returned for credit. These items include: refrigerated or frozen products; reagents and standards which have passed their expiration dates; custom products or special orders; books, computer software and equipment removed from their original packaging. Returns accepted for items ordered in error may be subject to a 50% processing fee.
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The order process is computerized and immediate. 10,000 locally available products are delivered within 24-72 hours. Products that are locally unavailable are automatically shipped from Germany and delivered within two weeks from the date of the original order, with the exception of products that require special treatment and shipment, such as sea freight.
Our products will arrive to your doorstep by Sigma-Aldrich Israel’s own delivery personnel without any additional charge.
We are prepared to arrange for special delivery requests that meet customer requirements for rapid and efficient delivery.
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