FAQs

Question:

How do I install the Toolbar for Internet Explorer?

Answer:

1. Open a Microsoft Internet Explorer window.
2. Visit Sigma-Aldrich Search Tools and click the Download Now! for Free link under Sigma-Aldrich ToolBar.
3. Then under Sigma-Aldrich Toolbar for Internet Explorer click the exe link.
4. When you see the file download screen, choose Open or Run.
5. Proceed through the remaining installation screens. When the installation completes, the Toolbar will appear at the top of your Internet Explorer screen.

Question:

How do I uninstall the Toolbar for Internet Explorer?

Answer:

Below are two methods you can use to uninstall the Sigma-Aldrich Toolbar and remove it from your browser.

To uninstall from the Toolbar Options menu:

1. Click the Sigma-Aldrich logo button located directly on the Sigma-Aldrich Toolbar.
2. Choose Toolbar Options > Uninstall.
3. Click the Yes button in the window that pops up to confirm that you would like to uninstall the Toolbar.

To uninstall from the Control Panel:

1. Click the Windows Start menu in the lower-left corner of your screen.
2. Select Settings > Control Panel.
3. Double-click Add or Remove Programs.
4. Select Sigma-Aldrich Toolbar.
5. Click the Remove button.

Question:

How do I install the Toolbar for Firefox?

Answer:

1. Open a Mozilla Firefox window.
2. Visit Sigma-Aldrich Search Tools and click the Download Now! for Free link under Sigma-Aldrich ToolBar.
3. Then under Sigma-Aldrich Toolbar for Mozilla Firefox click the install now link.
4. A new window should open.* In this window, click "Install Now."
5. Continue through the installation screens.
6. After installation is complete, please close all browser windows and reopen them. The Toolbar should then appear at the top of your browser window.

* If a new window didn't open when you clicked "Agree and Install," it's likely that the installation was blocked. At the top of your screen, you should see a yellow bar that says "To protect your computer, Firefox prevented this site from installing software on your computer." To install the Toolbar, you'll need to allow downloads from our site. To do so, please follow the steps below:

1. Click the "Edit Options..." button in the yellow bar.
2. The Firefox "Allowed Sites" window will appear.
3. The Sigma-Aldrich address should appear in the "Address of website" field, but if it doesn't, please enter "www.sigmaaldrich.com" and click "Allow."
4. Click "OK."
5. Click "Agree and Install" a second time to begin installation.

Question:

How do I uninstall the Toolbar for Firefox?

Answer:

1. Click "Tools" at the top of your browser window.
2. If you’re running Firefox 2, select "Add-ons.” Otherwise, select “Extensions.”
3. Select Sigma-Aldrich Toolbar and click Uninstall.
4. Close all Firefox windows. When you reopen Firefox, the Toolbar will be uninstalled.

Question:

How do I install the integrated search for Internet Explorer 7+ or Firefox 2+?

Answer:

1. Open a Microsoft Internet Explorer 7+ or Firefox 2+ window.
2. Visit Sigma-Aldrich Search Tools and click the Install Now! for Free link under Sigma-Aldrich Integrated Browser Search.
3. Click the Add button in the window that pops up to confirm that you would like to add the Sigma-Aldrich search to your browser.

Question:

How do I uninstall the integrated search for Internet Explorer 7+ or Firefox 2+?

Answer:

To uninstall from Internet Explorer 7+:

1. Open a Internet Explorer 7+ window.
2. Click the down arrow right of the integrated search box.
3. Select "Change Search Defaults..."
4. In the new window select Sigma-Aldrich Product Name/No. Search
5. Click the Remove button and then the OK button.

To uninstall from Firefox 2+:

1. Open a Mozilla Firefox 2+ window.
2. Click the down arrow left of the integrated search box.
3. Select "Manage Search Engines..."
4. In the new window select Sigma-Aldrich Product Name/No. Search
5. Click the Remove button and then the OK button.

Question:

Why doesn't the selected search show a checkmark next to its name in the Firefox Toolbar?

Answer:

This is a know issue in the Firefox Toolbar and we are working to resolve it.  With that said the search options still work, there is just no visual feedback that it was selected.

Question:

Why does the Toolbar and/or Deskbar look to install correctly, but does not run?

Answer:

The Toolbar for IE and Deskbar for Windows both require administrator rights to install.  This is because Windows requires a DLL file to be registered with the system and only administrators have that privilege.

Question:

Do I need to uninstall my current Toolbar before downloading the latest version?

Answer:

If you'd like to manually update your Toolbar, it's not necessary to uninstall the Sigma-Aldrich Toolbar currently running on your system before downloading the latest version. Please note, however, that the Sigma-Aldrich Toolbar automatically updates you to the latest and most stable version of the Toolbar so that you don't have to worry about your Toolbar being up-to-date.

If you would like to manually install the latest version, simply visit Sigma-Aldrich Search Tools to begin the installation process. Once the download is complete, you may need to close all browser windows and open a new window before the new version will appear.

Question:

How do I get the latest version of the Toolbar?

Answer:

The Sigma-Aldrich Toolbar updates automatically when a new version is available. This may not happen immediately, but it will happen soon after each release. If you learn that there's a new version available, and you haven't been updated yet, you can reinstall the latest version at Sigma-Aldrich Search Tools.

It isn't necessary to uninstall the Toolbar you're currently using before downloading the latest version. Once the installation is complete, you may have to close all browser windows and open a new window to make the new version appear.

Question:

Why do I get an error about writing a file when I reinstall the Toolbar for IE?

Answer:

When the Toolbar for IE is installed it has a DLL file registered and used by Windows.  When you reinstall the installer tries to copy the DLL again, but the current DLL is in use and Windows won't allow the file to be replaced.