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| Opening a Sigma-Aldrich Account |
We welcome inquiries from all bona fide scientific and commercial organisations.
Call our Customer Service Department on 0800 717181 to place your first order.
NOW you can order from the complete range of Sigma, Aldrich, Fluka, Riedel-de Hakn, Supelco and RBI products with one phone call. Phone us today and enjoy the convenience of ONE STOP SHOPPING. Before placing your order, please read the following.
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Sigma-Aldrich Research Reagents are furnished For Laboratory Research Use Only.
They may not be used as Drugs, Cosmetics, Agricultural or Pesticidal Products, Food Additives, or Household Chemicals.
Sigma Diagnostic Reagents are furnished For In Vitro Diagnostic Use and are expiration dated. We are not responsible for products whose expiration date has passed.
Food & Drug Use: Inquiries for commercial F&D applications, contact Sigma-Aldrich Fine Chemicals.
Controlled Substances: Please refer to the Forensic Chemistry section beginning on page 0000 for information regarding the sale of controlled substances.
Large Scale Sales: For information concerning large scale quantities, contact Sigma-Aldrich Fine Chemicals.
Prices: Prices shown are in # sterling and are subject to change. Please call us for current prices if you require this information prior to placing your order. We guarantee our written quotations for 90 days. When placing your order, please reference our quoted prices or our pro forma number. If you place your order by phone, we will confirm our current price at that time.
V.A.T.: Prices are shown exclusive of V.A.T.
Price Changes: Shipment will be made promptly even if prices have been nominally increased. Price reductions will be automatically applied to your invoice.
All orders are subject to review and additional information may be requested. We reserve the right to discontinue the offering of any item without notice.
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| Warranties And Disclaimers |
Sigma-Aldrich warrants that its products conform to the specifications in Sigma-Aldrich literature. Should a product fail to conform to its specifications, Sigma-Aldrich may choose to replace it free of charge or refund the purchase price.
To the extent permitted by English law, this warranty is exclusive and Sigma-Aldrich makes no warranty, expressed or implied, including any implied warranty of merchantability or fitness for any particular purpose. Sigma-Aldrich shall not be liable for any incidental, consequential or contingent damages.
Seller has obtained the legal title to the goods under an indemnity from Sigma-Aldrich International GmbH. Seller will transfer legal title of such goods to the Buyer.
For more information about the terms and conditions of sale, you should review our invoices and packing slips, or you may obtain a copy of our terms and conditions by contacting our Customer Service Department.
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Customers should inspect packages immediately on receipt and notify us within 5 days of any damage or discrepancies. Non-delivery of items must be reported within one working week of the agreed delivery date (assumed to be the next day following despatch) for packages sent by first class mail or within 3 days for packages sent by other methods.
We will not accept unauthorised returns. Prior to returning goods customers must contact our Customer Services or Technical Services Departments to obtain a Returns Number and shipping instructions. Items returned without prior authorisation will not be accepted. Return of authorised goods should be made within a maximum of 30 days of issuance of a
Returns Number.
We will accept goods back without question if sent out as a result of an error on our part.We will also accept goods back if there is a valid quality problem.
We will accept goods back if ordered in error by the customer providing they contact us within 30 days of receipt. We will not accept items that cannot be put back on stock such as diagnostic reagents, items shipped in wet or dry ice, reagents or standards which have passed their expiry dates, custom products or special orders, products missing parts or instruction manuals, books, computer software and equipment removed from original packaging. Similarly we will not accept items that cannot be put back on stock because the goods have been opened or the packaging and product labels have been damaged or defaced. Returns accepted for items ordered in error may be subject to a handling fee of 15% of the value of goods returned subject to a minimum charge of £ 30. We reserve the right not to credit if the goods are returned in an unsatisfactory condition, in which case the returns fee may still apply.
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Orders are usually dispatched the day they are received. There is NO MINIMUM ORDER CHARGE.
U.K.
Certain items may not be admissible for postal routing for reasons of weight, hazardous nature or restrictions of other kinds.
Products requiring the protection of Dry or Wet Ice are despatched in insulated containers by express services, at an additional charge of £15-£40, according to distance per despatch.
OVERSEAS
Numerous restrictions and regulations govern the international transport of chemical products. We strive to ship all orders without delay and to minimise delivery costs within these regulatory guidelines.
All orders prepared for shipment outside the UK are FCA shipping point. The volume of our international shipments results in very competitive rates from our freight forwarders. For orders shipped through our designated carriers the costs are added to your invoice. You can choose other forwarders to handle your orders; however, such orders are delivered on a collect basis. Please note, we will only ship our products through an IATA approved freight forwarder.
Hazardous items and items that require ice for shipment incur additional charges; a black diamond identifies these products. They are commonly shipped via air freight. Whenever possible, Sigma-Aldrich consolidates air freight to minimise shipping costs.
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All references to quarts and gallons in the Price List refer to United States measures: 1 U.S. quart = 946.34 ml; 1 U.S. gallon = 3.785 litres; and 1 Imperial gallon = 1.2009 U.S. gallons
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