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e-Commerce Solutions

We offer a full range of e-Commerce tools designed to enable greater spend control for your procurement staff, providing your researchers with ease of access to the products they’ve come to rely on.

We have three solutions available to help you save time and cost in procurement management:

The One-to-One Solution


e-Procurement (B2B)

e-Procurement provides seamless system-to-system connectivity of your existing spend management system, such as Jaggaer, Ariba, SAP, Oracle, Coupa and others to our business systems.

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The Customized Solution



This customized service balances your organization’s business needs and requirements with the product requirements of your researchers by supporting various levels of procurement authorizations and approvals.

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The Simple Solution



Your procurement staff, researchers or any individual in your organization can access our high quality products simply, easily and securely through

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Merck​ is your source for procurement optimization.

If you are already using an electronic spend management solution, leverage your investment to generate even greater savings by automating Merck purchases. We support all major e-procurement providers.

Five Benefits to e-Procurement

  1. End-to-End Process Efficiency: Real-time data exchange, speed, and transaction efficiency
  2. Cost Reduction: You’ll realize impactful reduction in transaction costs and administrative overhead
  3. Spend Analysis & Control: Our solutions allow you to have direct control over your spend and provide a variety of analysis options
  4. Increased Productivity: Automated transactions lead to more accurate order handling and paperless invoicing, and a faster procure-to-pay cycle. Order confirmations and ship notices have a positive impact on warehouse receiving operations
  5. Global Processes & Standards: We provide a global approach & management of scale, harmonized for all your sites

Three Steps to Install e-Procurement

  1. Analyze & Set Milestones: We will partner with you to gather requirements, provide detailed analysis, then implement a project plan, complete with scoping and agreed-upon milestones
  2. Setup & Testing: We will work together to test, ensuring the processes are working end-to-end
  3. Signoff & Testing: Upon completion of testing, we will establish a go-live date, and provide post go-live monitoring to ensure we’ve delivered a solution in line with your expectations

What is “e-Procurement?”

It’s a way to link your current buying platform to us. It’s also called “B2B.” We have a dedicated technical team to collaborate with your organization/platform provider to install customized, scalable, all-in-one procurement solutions such as:

  • e-Catalogs (Punchout or hosted file)
  • e-Purchase Orders
  • Electronic Invoices
  • Order Confirmation
  • Advanced Ship Notices

The Customized Solution: Merck​'s PIPELINE®

An advanced ordering process customized to meet your business needs. If the demands of your organization require a level of service beyond simple ordering through the Web, let PIPELINE® deliver for you. Not only do you get the options and benefits available through our public Web site, you gain the added benefits of your own direct, private connection to our internal order processing and fulfillment system. Flexible ordering processes are customized to meet your organization’s requirements.

When you create your order through PIPELINE®, you see the exact purchase total. In addition, it provides a portal to information and special offers that have been tailored specifically for your organization.

Benefits include:

  • Elimination of paper transactions
  • No IT investment required
  • Support of an assortment of procurement approval levels
  • Real-time product availability with contract pricing
  • Customized invoicing and payment
  • Streamlined reconciliation process

The Simple Solution:

Your online order is integrated in real time with our fulfillment and delivery systems, so it can be picked, packed and shipped within minutes. Plus, you can request a quote, place an order and track a delivery from the comfort of your desk.

With independent data ranking as the most popular Web site in the industry,* you can rest assured you’re using the most competitive service to place your orders and request quotes.

*Alexa Internet, San Francisco, CA, a subsidiary of

Benefits include:

  • Your information is safe and secure
  • Advanced tools and product searches
  • Account-specific pricing
  • e-Quotes converted directly to orders

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